What Is a Chief Learning Officer and Why Do We Need One?

More and more companies, both large enterprises and emerging players, are developing company-wide talent development and learning strategies. Alongside this the role of the Chief Learning Officer (CLO) has also rapidly evolved. Here are key points you need to know about the role of the CLO and how it might apply to your business:

What Is a CLO?

A Chief Learning Officer (CLO) is the person in charge of the corporate learning program for a company. According to elearningmind.com, an example of a successful Chief Learning Officer is Amy Hayes, who serves as Facebook’s Global head of Learning and Development, which finds her leading the growth of more than 9,500 employees.

What Does a CLO Do?

CLO’s help to create strategies for employees related to their training, credentialing, learning and development, all within the context of creating and sustaining the overall corporate culture and building the talent pipeline for future leadership. The CLO’s responsibilities often include:

• Developing an organization’s educational process
• Promoting knowledge management (KM)
• Instituting effective training strategies
• Directing large-scale change management (if applicable)
• Overseeing and instituting the latest technology
• Promoting the importance of learning

The daily job for a CLO typically consists of reviewing all training requirements, communicating with organizational associates to maintain alignment, reviewing macro-level human resource processes, assisting with learning and development for in-house processes and ensuring that learning sessions are interesting and meaningful.

There are various types of industries that prefer to have a CLO within the organization, including human resources, healthcare and pharmaceuticals, training, and information technology.

Why Do You Need a CLO?

Businesses benefit from the role of the CLO because there is always a need to educate and train employees in order to remain current, growth-oriented and ‘set apart’ from other companies. Having a person in charge of making sure that a business is always in touch with what is going on in the world, and how to upgrade the business culture and talent pool skills successfully, makes it an easier process within the organization. Having someone whose specific taks is to make sure that employees are constantly learning new ideas in the process of working is a beneficial way to strive to build and maintain a successful business.

What Are Keys to CLO Success?

According to clomedia.com, the following are key suggestions of best practices to build a successful career as an effective Chief Learning Officer.

1. Create a vision and mission for learning and development

This will help explain why individual and organizational growth and development is necessary within the company and to help for see the enterprise training and professional pathways strategy into the future.

2. Do not expect the HR Director to plan your career

This basically means do not wait for your chance to be noticed. Keep producing your work sufficiently and try to make yourself stand out. If you wait for someone to notice you, you will be behind the learning curve for the business or organization. Being a CLO means you always have to be a couple steps ahead of the company to help it be more effective.

3. Learn more about the operations aspect of your organization

If you stay only in your area of expertise and never attempt to experience other areas of your work environment, your ideas dealing with improving the effectiveness will become worthless.

4. Use every communication tool available to reinforce training’s value and contribution

Use every communication tool available to communicate your vision for the company. If the organization you work for has an employee intranet, a newsletter, bulletin boards, etc., these are perfect tools to broadcast your ideas and initiatives to other employees.